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Course Description

Course curriculum

    1. Lesson 1 - Introduction - What's Better than Acquiring a New Customer?

      FREE PREVIEW

    2. Lesson 2 - Maximising Customer Lifetime Value

    3. Lesson 3 - The Power of Customer Retention

    4. Lesson 4 - Overcoming Retention Hurdles

    5. Lesson 5 - Roadblocks To Customer Retention Slideshow

    6. Lesson 6 - Optimizing the Customer Journey Slideshow

    7. Lesson 7 - Chapter 1 Quiz

    1. Lesson 1 - Cultivate Positive Interactions

    2. Lesson 2 - Embrace Customer-Centricity

    3. Lesson 3 - Accelerate Response Times

    4. Lesson 4 - Harness Customer Insights

    5. Lesson 5 - Strategies for Getting Reviews WorkBook

    1. Lesson 1 - Craft Impactful Content

    2. Lesson 2 - Ignite Social Media Engagement

    3. Lesson 3 - Elevate Connection with Live Events

    4. Lesson 4 - Stay Connected with Email Magic

    1. Lesson 1 - Embrace Constructive Feedback

    2. Lesson 2 - Solicit Stellar Reviews

    3. Lesson 3 - Amplify Customer Testimonials

    4. Lesson 4 - Chapter 4 Quiz

    1. Lesson 1 - Delight with Unexpected Surprises

    2. Lesson 2 - Exceed Expectations with Service

    3. Lesson 3 - Pen Personalized Notes

    4. Lesson 4 - Celebrate Birthdays With Your Customers

    5. Lesson 5 - Upgrade & Enhance Experiences

    1. Lesson 1 - Loyalty Programs that Inspire

    2. Lesson 2 - Reward the Right Actions

    3. Lesson 3 - Tailor to Customer Desires

    4. Lesson 4 - Pick Your Perfect Platform

    5. Lesson 5 - Enroll Customers with Magnetic Marketing

About this course

  • $97.00
  • 42 lessons
  • 0.5 hours of video content